Delta Airlines (lack of) Customer Service

Winter weather has hit the area and caused many flights to be canceled. When  you phone an automated messages says that due to sever weather they cannot answer your call. WTF! Why does bad weather stop the phones from working! The alternative, go online. Trouble is, that is no help either.

Just when you need help there is none. Don’t you just love the new standard in customer service.

What really sucks though is that we are in the middle of a major weather situation that they have had a least two days to prepare for and just when people need help the most they seem to have closed down all avenues of communication. What the hell is up with these people.

 

 

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